In this section, we discuss two areas where many administrators need to troubleshoot their ISA Server installation.
See Chapter 5, "Upgrading from Microsoft ISA Server 2000," for detailed information that you will need to upgrade from ISA Server 2000 to ISA Server 2004.
The ISA Server 2004 installation creates three log files by default, as shown in Table 3-1.
The setup wrapper log file records general information about the success or failure of the firewall and Microsoft SQL Server Desktop Engine (MSDE) installation.
The Firewall service setup log file records events and error srelated to the configuration of the ISA 2004 Firewall service.
The ISA 2004 database setup log file records events and errors related to MSDE.
ISA Server 2004 uses the same log file (for example, ISAxxxx_number.log) for all installation attempts. However, every time you remove ISA Server 2004, two ISAWRAP_number.log files are created with different numbers.
To view these log files, follow these steps:
In Windows Explorer, locate and open the %Windir%\Temp folder.
In the %Windir%\Temp folder, locate any one of the following ISA 2004 Setup log files:
Right-click ISAWRAP_number.log, and then click Open (if Open is not available, click Open With).
In the Open With dialog box, click Notepad, and then click OK.
Repeat Steps 3 and 4 to view the remaining log files.