Chapter Quiz

1.	What is the most important thing in a presentation? The audience The message The technology being presented The length of the presentation
2.	In which organizational structure does the functional manager have the least amount of project power? Functional Weak matrix Strong matrix Projectized
3.	Which management theory states that workers are either lazy and unwilling to work or they are self-led and willing to work? Herzberg s Theory of Motivation Maslow s Hierarchy of Needs McGregor s Theory of X and Y The Expectancy Theory
4.	When presenting an idea to create a new project to management, which one of the following is going to help management make a decision? Time Team Profits Start-up costs
5.	When speaking to executives, what topic should the IT project manager focus on? The results of the project Productivity Speed of technology The project manager s track record with the company
6.	When creating audience handouts for the presentation, what information must be included in the handouts? Information on the profits Information on the project manager An executive summary An implementation plan and timeline
7.	How long should a summary of a technology take? No more than 1 minute No more than 5 minutes No more than 10 minutes No more than 15 minutes
8.	What role does management play in project management? Hands-on implementation Authoritarian Support Financial watchdog
9.	When a project manager threatens to punish his project team if they don t complete all of their work on time, he is using which kind of project power? Expert Reward Coercive Formal
10.	Of the following, which three are things an effective project manager does? Assembles the team Holds daily meetings with management Assigns tasks to team members Trusts team members to complete their assignments on time
11.	Why must management communicate through the project manager to the team rather than directly to the team members? Choose two: It would offend the project manager. It would undermine the authority of the project manager. It would undermine the authority of the project sponsor. It would confuse the team members as to who is in charge of the project.
12.	Whose fault is it if the project fails? The project manager The project sponsor The project team Management
13.	In today s business world, what is management most concerned with in regard to IT projects? The technology implemented The process of completing the project The project deliverables The project manager s ability to perform
14.	What is a project kickoff meeting? It is the assignment of tasks to the team members. It is the introduction of the project sponsor. It is the launch of a project. It is the commencement of the new project manager.
15.	When creating a project kickoff meeting, what types of activities should be included in the meeting? Choose two: Discussion from management on finances Socialization Introduction from the project sponsor Discussion from management on profits

Answers

1.	B. The most important thing in a presentation is not the audience, it is the message. The presentation must be clear, concise , and to the point. The technology being presented and the time of the presentation are both important elements, but they are not the most important things in the presentation.
2.	D. The functional manager has the least amount of project authority in a projectized environment. The project manager has the authority over the project and the project team in a projectized structure. Incidentally, the project manager has the least authority in the functional structure ” the environment where the functional manager has the most authority.
3.	C. McGregor s Theory of X and Y says that X workers are lazy and unwilling to work. Y workers are self-led, have initiative, and are willing to work.
4.	C. Management is concerned with the profitability of the project for the audience being addressed. When you are selling management on the project,  time, team, and start-up costs are attributes of a project, but not direct benefits.
5.	A. Executives are not going to have much time to listen to your technical ideas and implementation plans. When you are pitching a project to executives, always open with the deliverables and how they relate to profitability. While productivity, speed of technology, and the project manager s track record are important, show management the future state of the organization once the project is completed.
6.	C. Always include an executive summary. As you give your presentation, the executive summary allows the audience to read over the quick facts of the project and get an idea of where the project will end. It also documents the goals and overview of the project for individuals who may not be able to attend your presentation.
7.	A. You should be able to sum up any project in one minute. If it takes five minutes or more, you ll lose your audience. If the audience wants more details, you can then go into more depth. A project manager should always start with the end results of the technology and then broaden the discussion if more details are requested or needed.
8.	C. Management should be supportive but not authoritarian or hands on.
9.	C. When a project manager threatens the project team into doing their work, he is using coercive power.
10.	A,C,D. An effective project manager assembles the team, assigns tasks to members, and then trusts team members to complete their assignments without micromanaging.
11.	B,D. Management should follow the path of communication through the project manager to the project team. While bypassing the project manager may offend the project manager, the more relevant choices are the results it has on the team.
12.	A. If the project fails, the project manager is to blame. The success or failure of a project lies on the shoulders of the project manager.
13.	C. What does the project deliver? Executives are less concerned with the technology, the process, and the project manager than they are with the deliverables of the project.
14.	C. A project kickoff meeting is the launch of a new project. It is used to meet the team and management, and inspire everyone to commit and own the project.
15.	B,C. The project kickoff meeting should provide some socialization so the project team, management, the project manager, the project sponsor, and key stakeholders can meet each other before the project work begins. An introduction from the project sponsor grants the project manager referent power because he is now acting on behalf of the project sponsor.