Chapter19.Monitoring and Troubleshooting an ISA Server 2004 Environment

Chapter 19. Monitoring and Troubleshooting an ISA Server 2004 Environment

IN THIS CHAPTER

• Outlining the Importance of ISA Monitoring and Logging

• Configuring ISA Logging and Monitoring

• Logging ISA Traffic

• Monitoring ISA from the ISA Console

• Generating Reports with ISA Server

• Monitoring ISA Server 2004 Health and Performance with Microsoft Operations Manager (MOM)

• Summary

• Best Practices

Some of the best security solutions suffer from the same problem. They offer great capabilities and functionality, but lack available tools to assist administrators with trouble shooting and monitoring of their environment.

Fortunately, the ISA development team took this into account and built in a series of robust and capable monitoring and logging tools. ISA logging, for example, provides live or archived views of network traffic that hits the ISA Server, enabling administrators to make intelligent troubleshooting decisions and to have access to all pertinent information, without requiring anyone to wade through long, complex, and hard-to-manage log files.

This chapter focuses on understanding the monitoring and troubleshooting capabilities of ISA Server. It details ISA tools that are used to monitor a network environment, and provides step-by-step guides on how to use them to trouble shoot. Specific information on using Microsoft Operations Manager (MOM) 2005 to monitor ISA Server 2004 are also presented and discussed.