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Fundamentals of Performance Technology: A Guide to Improving People, Process, and Performance

ISBN: 1890289086
EAN: 2147483647

Year: 2004
Pages: 98

Authors: Darlene M. Van Tiem, James L. Moseley, Joan Conway Dessinger

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• Table of Contents
• BackCover
• Fundamentals of Performance Technology - A Guide to Improving People, Process and Performance, Second Edition
• Foreword
• Chapter 1: Fundamentals of Performance Technology - A Guide to Improving People, Process, and Performance
• Summary
• Chapter 2: The Human Performance Technology Model
• Is PT Just a Passing Bandwagon?
• Chapter 3: Performance Analysis
• Organizational Analysis
• Environmental Analysis
• Gap Analysis
• Chapter 4: Cause Analysis
• Lack of Environmental Support
• Lack of Repertory of Behavior
• Chapter 5: Intervention Selection and Design
• Classification of Interventions
• Performance Support Interventions: Instructional
• Performance Support Interventions: Noninstructional
• Job AnalysisWork Design Interventions
• Personal Development Interventions
• Human Resource Development Interventions
• Organizational Design and Development Interventions
• Organizational Communication Interventions
• Financial Systems Interventions
• Chapter 6: Intervention Implementation and Change
• Change Management
• Process Consulting
• Employee Development
• Communication, Networking, and Alliance Building
• Chapter 7: Evaluation
• Evaluation Models Show the Way
• Formative Evaluation
• Summative Evaluation
• Confirmative Evaluation
• Meta Evaluation
• Chapter 8: Performance Technology in the Workplace - A Word to the Wise
• Reflagging and Managing a New Hotel: Marriott International -
• Conclusion-Skills and Knowledge Needed by PT Practitioners
• Citations
• Chapter Two: The Human Performance Technology Model
• Chapter Three: Performance Analysis
• Chapter Four: Cause Analysis
• Chapter Five: Intervention Selection and Design
• Chapter Six: Intervention Implementation and Change
• Chapter Seven: Evaluation
• Chapter Eight: Performance Technology in the Workplace - A Word to the Wise
• Glossary of Terms
• D-G
• H-M
• N-R
• S-W
• References
• Appendix One: Standards of Performance Technology and CPT Designation Program
• What is a Profession?
• Is Performance Technology a Profession?
• What is CPT?
• What Triggered the Need for CPT?
• How were CPT Competencies Derived?
• How did ISPI Design and Develop a Certification Process?
• Why are ISPI and ASTD Affiliated?
• What Kind of Professional has Already Added the CPT Credential?
• How Does the Certification Process Work?
• What are the Issues?
• Standards of Performance Technology
• Code of Ethics
• References
• Appendix Two: Moving From Theory to Practice: Standards of Performance Technology
• Index
• Index_B
• Index_C
• Index_D
• Index_E
• Index_F
• Index_G
• Index_H
• Index_I
• Index_J
• Index_K
• Index_L
• Index_M
• Index_N
• Index_O
• Index_P
• Index_Q
• Index_R
• Index_S
• Index_T
• Index_U
• Index_V
• Index_W
• Index_Y
• Index_Z
• List of Figures
• List of Tables
• List of Job Aids
• List of Case Studies