D-G


Decisionmaking
- Decisionmaking means making choices, ideally based on structured problem solving.
Diversity
- Diversity represents differences in gender, ethnicity , economic background, age, abilities , religion, culture, and sexual orientation. Many of these differences are known as "protected categories" in U.S. equal employment legislation and executive orders.
Documentation (Job Specifications) and Standards
- Documentation and standards codify information to preserve it and to make it accessible in the workplace through descriptions, policies, procedures, guidelines, reference manuals, quality assurance plans, bylaws, articles of incorporation, partnership agreements, contracts, and letters of intent.
Education
- Education improves work performance in a focused direction beyond the person's current job. The emphasis is on broad knowledge, understanding, comprehension , analysis, synthesis, and evaluation, and on transferring knowledge to future objectives, as well as to immediate job- related applications.
Electronic Performance Support System (EPSS)
- Electronic performance support system is a highly sophisticated job aid, offering access to large databases of information designed to coach users via a user -friendly question-and-answer format.
Employee Development
- Employee development involves acquiring knowledge, skills, and attitudes through employer-sponsored learning opportunities including (1) traditional instruction, (2) newer technology-oriented formats, (3) informally by means of mentoring, coaching, or on-the-job training, and (4) by team participation.
Employee Selection
- Employee selection is choosing the right person for the job.
Environmental Analysis
- Environmental analysis is the process used to identify and prioritize the realities that support actual performance: organizational environment, work environment, work, and workers.
Environmental Scanning
- Environmental scanning is a strategic planning technique for monitoring trends in the external environment of an organization. It involves observing, assessing, and documenting economic situations, political events, technical developments, and structural changes in similar organizations or industries.
Environmental Support Analysis
- Environment support analysis seeks to define causes related to information (data, information, and feedback), instrumentation (environmental support, resources, and tools), and motivation (consequences, incentives, and rewards).
Ergonomics
- Ergonomics is the study of how physical laws of nature affect the worker and the work environment.
Ethics
- Ethics defines good and bad standards of conduct. Standards are cultural and vary among countries , companies, incidents, and situations.
Executive Development
- Executive development enhances senior management's ability to create vision, values, and business strategies.
Feedback
- Information provided by others designed to help people adjust their behavior, continue successful performance, or establish goals.
Financial Forecasting
- Financial forecasting is anticipating the future needs for money.
Financial Systems
- Financial systems refer to the monetary affairs (income, reserves , expenses, and dividends ) of an organization. They are usually summarized in an annual report that includes an income statement, balance sheet, cash-flow statement, and explanatory notes.
Formative Evaluation
- Formative evaluation is conducted to improve the design of performance interventions. It begins during the performance and cause analyses, continues through the selection and design of interventions and, if a pilot stage is included in the intervention plan, may extend into early intervention implementation.
Gap Analysis
- Gap analysis describes the difference between current results and consequences and desired results and consequences. It is the last step in the performance analysis process.
Globalization
- Globalization is a means of achieving higher productivity and efficiency by identifying and focusing on an organization's efforts and resources in major world markets.
Grievance Systems
- Grievance systems provide mechanisms for people or unions to dispute a decision that is believed to be in violation of a contract.



Fundamentals of Performance Technology. A Guide to Improving People, Process, and Performance
Fundamentals of Performance Technology: A Guide to Improving People, Process, and Performance
ISBN: 1890289086
EAN: 2147483647
Year: 2004
Pages: 98

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