Business
 | Open Source Licensing. Software Freedom and Intellectual Property Law | 2004 | 0131487876 |
 | What is Sarbanes-Oxley[q] | 2006 | 71437967 |
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- Chapter IV How Consumers Think About Interactive Aspects of Web Advertising
- Chapter V Consumer Complaint Behavior in the Online Environment
- Chapter XIII Shopping Agent Web Sites: A Comparative Shopping Environment
- Chapter XIV Product Catalog and Shopping Cart Effective Design
- Chapter XVI Turning Web Surfers into Loyal Customers: Cognitive Lock-In Through Interface Design and Web Site Usability