Non-events are what happens if an event doesn't happen. For example, suppose that you have a fundamental event, "Customer pays for goods." The non-event is what happens if the customer does not pay. Is there another event that happens, such as "Follow up on bad payers"? Examine each business event and ask if it has one or more associated non-events. Add the new events to your list of business events. Add the new data flows to your work context diagram. |