| Question 1 | You are creating a network configuration table. According to Cisco, which of the following should you document? Choose all that apply. -
A. The device name -
B. The applications running on the device -
C. Data Link layer addresses and implemented features -
D. Network layer addresses and implemented features -
E. Any important information about physical aspects of the device -
F. All features of the IOS in place |
| Question 2 | Which of the following components would you expect to find in a network configuration table related to troubleshooting? Choose all that apply. -
A. Flash memory -
B. Interface names -
C. Network applications -
D. Service pack levels -
E. Access lists |
| Question 3 | Which of the following components are appropriate for a Cisco topology diagram? Choose all that apply. -
A. Device Name -
B. Interface Name -
C. MAC Address -
D. IP Address -
E. Routing Protocol |
| Question 4 | You would like to receive information about the physical RAM installed in your Cisco router. You would also like to learn IOS version information and uptime information, as well as information about physical interfaces in use. What command should you use? |
| Question 5 | You are interested in discovering the MAC address used on your Fast Ethernet interface on your Cisco router. What command allows you to document this information? |
| Question 6 | You would like to determine which routes in your Cisco router will be advertised to neighboring routers running an appropriate dynamic routing protocol. Which commands should you use to learn this information? Choose two. |
| Question 7 | You need to obtain the IP addresses of devices that are connected to your Cisco switch. What commands should you use? Choose all that apply. |
| Question 8 | You are examining the following output on your Catalyst 6500 series switch: UplinkFast is disabled BackboneFast is disabled PortFast BPDU Guard is enabled Name Blocking Listening Learning Forwarding STP Active -------------------- -------- --------- -------- ---------- 34 VLANs 0 0 0 36 36 What command produced this output? |
| Question 9 | You are working with TAC to troubleshoot a problem that has developed on your Cisco router. The TAC employee asks you to use the following command: show tech-support password What is the purpose of the password keyword in the command? -
A. The password keyword hides password information from being displayed in the output -
B. The password keyword encrypts the password information that displays in the output -
C The password keyword is an invalid parameter when used with the show tech-support command -
D The password keyword leaves passwords and other security information in the output |
| Question 10 | You are following Cisco's recommended process for creating network documentation. What is the step that should be performed following a login? -
A. Interface Discovery -
B. Document -
C. Diagram -
D. Device Discovery |
| Question 11 | You are attempting to gather network information from your Windows 2000-based end-system. Which command should you use to display IP information? -
A. winipcfg -
B. tracert “d -
C. arp “a -
D. ipconfig /all |
| Question 12 | You are troubleshooting a standard router in your enterprise network. Which layer of the logical network model directly pertains to this device? -
A. Physical -
B. Application -
C. Data Link -
D. Network |
| Question 13 | You are troubleshooting a standard hub in your enterprise network. Which layer of the logical network model directly pertains to this device? -
A. Physical -
B. Network -
C. Data Link -
D. Transport |
| Question 14 | Which of the following are valid guidelines from Cisco regarding the creation of network documentation? Choose all that apply. -
A. Know your objective -
B. Document all possible parameters -
C. Be consistent -
D. Maintain the documentation -
E. Keep the documentation accessible |
| Question 15 | Which of the following lists contain information appropriate for an end system network configuration table? -
A. PortFast, Trunk Status, Network Applications, IP Address -
B. IP Address, Subnet Mask, Duplex -
C. IOS Type/Version, STP State, Default Gateway Address, IP Address -
D. Manufacturer/Model, Access VLAN, IP Address, Network Applications |
| Question 16 | Which of the following lists contains information appropriate for an end system topology diagram? -
A. IP Address, Subnet Mask, STP State -
B. Trunk Status, MAC Address, IP Address -
C. Duplex, Interface Name, Routing Protocol -
D. MAC Address, Network Applications, IP Address |
| Question 17 | You need to view the WINS server addresses that a Windows 2000 end system is receiving from a DHCP server in your network. How can you view this information? -
A. route print -
B. ipconfig /all -
C. ping -
D. show ip wins |
| Question 18 | You are following the general troubleshooting process recommended by Cisco Systems. What step should you perform following the gathering of symptoms? |
| Question 19 | Which phase of the encapsulation process involves converting data into segments? -
A. Transport -
B. Terminating -
C. Forwarding -
D. Origination -
E. Transmission |
| Question 20 | To which layers of the logical network model does a firewall directly relate? Choose all that apply. -
A. Physical -
B. Transport -
C. Application -
D. Data Link -
E. Network |
| Question 21 | What is the second step of the process for gathering symptoms from a network, according to Cisco? -
A. Narrow Scope -
B. Determine Symptoms -
C. Document Symptoms -
D. Determine Ownership |
| Question 22 | You are troubleshooting a complex problem in your network and you immediately begin using ICMP-related commands in order to begin your troubleshooting steps. What approach are you using? -
A. Divide and Conquer -
B. Top-Down -
C. Logical Hierarchy -
D. Bottom-Up |
| Question 23 | You are troubleshooting a complex problem in your network and you begin by executing a show ip route command. Next you engage in a show cdp neighbors command, followed by several application layer tests. What approach are you using? -
A. Top-Down -
B. Bottom-Up -
C. Logical Hierarchy -
D. Divide and Conquer |
| Question 24 | Which of the following is not a valid guideline for selecting an effective troubleshooting approach, according to Cisco? |
| Question 25 | You have isolated a problem as involving an access list configuration. You are using the divide and conquer approach to troubleshooting. Which layer should you begin at? -
A. Network -
B. Physical -
C. Data Link -
D. Application |
| Question 26 | You are following the general troubleshooting process as described by Cisco Systems. Which step in the process involves interviewing a user ? |
| Question 27 | Which of the following are valid guidelines for selecting an effective troubleshooting approach? Choose all that apply. |
| Question 28 | You have made a console connection with your Cisco router and you are at the privileged mode prompt. You want to view the current configuration register setting. What command should you use? -
A. show boot -
B. show version -
C. show configuration -
D. show confreg |
| Question 29 | You are experiencing intermittent connectivity issues on one of your WAN interfaces. Which of the following are possible causes? Choose all that apply. |
| Question 30 | You are troubleshooting one of your Catalyst 5000 series switches. The LK LED for one of your key ports appears orange. What does this indicate ? -
A. Hardware failure -
B. Diagnostics running -
C. Port disabled -
D. System boot -
E. Port is operational |
| Question 31 | You need to inspect the number of interface resets. Which valid commands show you this statistic? Choose all that apply. |
| Question 32 | You have issued a telnet to a router and you are at the privileged mode prompt. You issue the debug ip packet command. What command step must also be used to view the debug output? -
A. logging monitor -
B. monitor terminal -
C. logging on -
D. terminal telnet -
E. terminal monitor |
| Question 33 | Your Frame Relay provider has failed to inform you of the correct LMI type. What should you do? |
| Question 34 | End users of your network are complaining of connection difficulties. These clients are being forced to wait to obtain DHCP information upon initial login. The clients eventually receive the correct information, but there is a considerable delay. What should you try? -
A. Enabling BackboneFast on all switches -
B. Enabling UplinkFast on access layer switches -
C. Disabling the Spanning Tree Protocol on all workstation ports -
D. Enabling PortFast on workstation connected ports |
| Question 35 | You would like to view the number of DE packets for DLCI 100. What command should you use? -
A. show frame-relay dlci 100 -
B. show frame-relay pvc 100 -
C. show frame-relay 100 -
D. show frame-relay lapf 100 |
| Question 36 | You are troubleshooting a switch in your Cisco network and you want to determine which ports are the designated ports. What show command should be used? -
A. show designated port -
B. show spantree -
C. show uplink-fast -
D. show vtp |
| Question 37 | A remote router is having a problem when it tries to connect to the central router. The encapsulation is PPP with CHAP authentication. What command should be used to verify the exchange of credentials? |
| Question 38 | When using the extended ping command, you can specify a source address in addition to the destination address. What source address can you specify? -
A. Any IP address within your organization -
B. Only the ping exit interface -
C. Any active router interface -
D. Any private IP address |
| Question 39 | You want to set the counters on the Ethernet interface 0/0 back to zero. However, you do not want to reset the counters for your other interfaces. What command should you use? -
A. reset counters ethernet 0/0 -
B. counters reset ethernet 0/0 -
C. clear counters ethernet 0/0 -
D. counters clear ethernet 0/0 |
| Question 40 | You are analyzing one of your serial interfaces through the use of the interface serial command. The number of times that your carrier detect signal was lost is indicated by which of the following? -
A. Carrier transitions -
B. Interface resets -
C. Restarts -
D. Line protocol down |
| Question 41 | You want to view the router's uptime. What command will you use? -
A. show uptime -
B. show system -
C. show version -
D. show reload |
| Question 42 | You have configured the Serial interface 0/0 on RouterA as DCE. What is the correct command to set the clock rate to 56Kbps? -
A. clock rate 56 -
B. clockrate 56 -
C. clockrate 56000 -
D. clock rate 56000 |
| Question 43 | Cisco Discovery Protocol (CDP) packets are sent via which of the following methods ? -
A. Layer 2 broadcast -
B. Layer 2 multicast -
C. Layer 3 broadcast -
D. Layer 3 multicast |
| Question 44 | What troubleshooting command should you use if you want to check your ISDN end-to-end connectivity status? -
A. show isdn status -
B. show dialer -
C. show isdn -
D. debug dialer -
E. debug isdn |
| Question 45 | You need your router to be able to forward client DHCP requests to a DHCP server residing in another segment of your network. What command can you use to do this? -
A. service dhcp -
B. snmp-server -
C. ip helper-address -
D. ip forward dhcp |
| Question 46 | You are having problems issuing the telnet command to access a particular remote device. Which command displays events during the negotiation process of a Telnet connection? |
| Question 47 | What is the default destination of syslog messages on a Cisco router? -
A. Buffer -
B. Console -
C. No logging -
D. Terminal |
| Question 48 | You need to clear a BGP session because you have just made modifications to the inbound policy. Which command can you use to do this? |
| Question 49 | You would like to prevent your Cisco router from querying a DNS system for host name to address translations. What command permits you to do this? -
A. no dns lookups -
B. no ip domain lookup -
C. no translate -
D. no ip dns lookup |
| Question 50 | You suspect that you are having a problem with an access list configured in your Cisco network. What command allows you to view the contents of all access lists configured on a device? -
A. show ip access-lists -
B. show lists -
C. show filters -
D. show access-groups |
| Question 51 | You are troubleshooting Transport and Application layer problems in your Cisco network. You have backed up your configurations and you have made initial configuration changes. You have evaluated the results and documented each change. What should you do next if you are following the Cisco procedure? -
A. Get input from outside resources -
B. Document the solution -
C. Verify that the changes you made fixed the problem without introducing new problems -
D. Restore the original configurations on all devices |
| Question 52 | You are unable to reach a device using the device name, but you can reach it using the IP address. Which Cisco IOS command would help you determine whether you have a name resolution problem? -
A. show ip hosts -
B. show ip route -
C. show ip interface -
D. show ip arp |
| Question 53 | You think you may have a problem with DNS name resolution. Which process would be the fastest way to see whether you do have a DNS issue? -
A. By examining the routing table entries -
B. By examining the router's configuration -
C. By using IP addresses rather than names -
D. By checking for obsolete address resolution entries -
E. By using ping or trace to verify the communication path |
| Question 54 | Which of the following is a possible symptom of a Data Link layer problem? |
| Question 55 | Which of the following is a possible symptom of a Physical layer problem? |
| Question 56 | You are engaged in the Cisco recommended process for gathering symptoms from a network. What step should you complete after you narrow the scope? |
| Question 57 | IP devices often use a table that shows the correspondence between network and LAN hardware addresses. When troubleshooting, which Cisco IOS command should you use to access this information? -
A. show ip arp -
B. show ip hosts -
C. show ip routes -
D. show ip interface -
E. show ip addresses |
| Question 58 | In contrast to half-duplex Ethernet, full-duplex Ethernet on a Catalyst switch does which of the following? Choose all that apply. -
A. Provides greater access to bandwidth -
B. Connects directly to end users or other switches -
C. Is usually limited to a maximum of 16 ports and 8 spanning trees -
D. Eliminates the possibility of collisions |
| Question 59 | In Frame Relay, there is a configured association between a DLCI and another protocol address. Which command displays information about this association? |
| Question 60 | The privileged ping command in Cisco IOS software for TCP/IP allows you to check for MTU, set data patterns, set a source address, and record the route used. Which subcommand of privileged ping allows you to select these features? -
A. Verbose -
B. Protocol options -
C. Extended commands -
D. IP header commands |
