Mark Basinski, CCIE #4422, is a senior support engineer for Cisco Systems' Technical Assistance Center, specializing in network management products and issues since 1997. His previous experience includes stints as a software developer for telecommunications products and as a senior member of the Network Operations staff at the University of Arizona.
Bobby Krupczak was a co-founder of Empire Technologies and is a principal architect and developer of Empire's system and application management products. In addition to those duties, he also performed sales, marketing, and business development at Empire. Bobby has a Ph.D. in computer science with a focus on systems, networking, and telecommunications. Prior to Empire and graduate school, Bobby worked at NCR where he worked on network management and communication protocol development. He can be reached at firstname.lastname@example.org.
Jim O'Shea, CCIE #1541, has been with Hewlett-Packard in a variety of network- and security-related positions for nearly 13 years. He currently is Operations Services Division R&D engineer and focuses on creating better tools to manage networks and enhance the overall security of the entire management environment. Previously, he was a Consultant in the Operations Services Centers, responsible for analysis of network data and aiding customers in decision making and investment allocation within their enterprise networks. Jim received a BS engineering in 1982 from Wayne State University.
Peter Welcher received his Ph.D. in mathematics from MIT in 1978 and then taught math at the U.S. Naval Academy. After 15 years he realized he liked computers and programming more. He switched to Chesapeake Network Solutions (then CCCI) in 1993 worked on some of the router CLI code that Chesapeake developed for Cisco Systems, Inc., and became a CCSI in 1994, a CCIE #1773 in 1996, and has taught a number of classes, including ones on the network management products CiscoWorks, CiscoWorks 2000, Netsys, and HP OpenView. Peter authors courses for CNS and Cisco Systems, Inc., and writes a monthly column for CiscoWorld magazine (back issues can be found at www.ccci.com).