A great example that illustrates that a facilitating process does not mean "optional" is communications planning. Given that project success depends on the quality of communications and that 90% of a project manager's time is (or should be) spent communicating, communications planning is an essential activity on any project.
The goal of communications planning is to ensure that all the stakeholders involved in the project have the information they need, when they need it, to fulfill their responsibilities. The key factors that affect communications planning and the communication requirements for a project include the following:
Techniques for Better Project Communications
In addition to testing your understanding of the communications planning process, the PMP exam will also test your understanding of basic techniques for better project communications. Although most of these are "common sense," you'll find it helpful to review them for the exam.
Guidelines for Effective Communications
The first points to review are the basic guidelines for effective communications. These guidelines apply to all types of communications, but in project management they are often the key differentiators between average and superior project managers:
Recommended Project Communication Mechanisms
In addition to effective status reporting (including the use of earned value techniques), the other communication mechanisms favored by PMI include the following:
Essential Information for Team Members
One area of project communications that is often overlooked is the importance of providing the right information to the core project team members. The following list of essential information for team members is valid over the entire project lifecycle, but it is especially important to remember anytime a new person joins the project: