Novell Technical Support Services

Novell has one of the best trained and most responsive technical support services departments in the industry. Novell's technical support engineers help customers resolve installation, configuration, incompatibility, and software issues. They track those issues and create technical information documents (TIDs) that break down the symptoms and resolution to the image. Those TIDs are available to you from the Novell Technical Support Knowledgebase if you go to http://support.novell.com and choose Knowledge Base.

You can also access the Novell Support forums to view and post messages about questions that you have. These messages can be responded to by other users and are also responded to by Novell's support engineers. The Novell Support forums are available at http://support.novell.com/forums/.