7.2 Managing mail-enabled contacts

Chapter 7 - Managing Recipients
Monitoring and Managing Microsoft Exchange 2000 Server
by Mike Daugherty
Digital Press 2001

7.4 Periodic reviews

I have been involved with several migrations from one e-mail product to another. One of the firstand most time consuming tasks in all these migrations was to scrub the current e-mail environment. We regularly found accounts for users who had long since left the company and shared distribution lists that had not been used in years .

As an Exchange administrator, you should conduct regular reviews of all user mailboxes, contacts, groups, resource accounts, and public folders to determine the accuracy, completeness, and need for the account information. This review should also ensure that ownership for each account is correct.