Investing
- ERP Systems Impact on Organizations
- Challenging the Unpredictable: Changeable Order Management Systems
- The Effects of an Enterprise Resource Planning System (ERP) Implementation on Job Characteristics – A Study using the Hackman and Oldham Job Characteristics Model
- Intrinsic and Contextual Data Quality: The Effect of Media and Personal Involvement
- A Hybrid Clustering Technique to Improve Patient Data Quality
- Chapter V Consumer Complaint Behavior in the Online Environment
- Chapter VI Web Site Quality and Usability in E-Commerce
- Chapter VIII Personalization Systems and Their Deployment as Web Site Interface Design Decisions
- Chapter XIII Shopping Agent Web Sites: A Comparative Shopping Environment
- Chapter XV Customer Trust in Online Commerce