Part I: Welcome to XForms
 Chapter 1. XML Powered Web Forms Chapter 2. Standard Building Blocks |
- Chapter III Two Models of Online Patronage: Why Do Consumers Shop on the Internet?
- Chapter VIII Personalization Systems and Their Deployment as Web Site Interface Design Decisions
- Chapter XIII Shopping Agent Web Sites: A Comparative Shopping Environment
- Chapter XVII Internet Markets and E-Loyalty
- Chapter XVIII Web Systems Design, Litigation, and Online Consumer Behavior