Knowing your LEC from your ANI
Sneaking around with NASC
Getting explanations with an RFO
Finding your CSU and ordering your CFA
Making magic with PFM
The world of telecom can seem like an exclusive club at times, mainly because its members throw around a lot of secret code words. If you don’t use the right jargon, you are deemed an outsider and may not be treated with the level of respect you deserve.
The good news is that familiarity with just a handful of terms will get you into a comfortable middle-class position in the pecking order, where you can get both respect and help. The ten acronyms listed in this chapter are common to telecom technocrats, so if you use them, your carrier’s technicians will think you’re one of them.