Best Practices

• Document the design of an ISA environment and store the documents in a secured location.

• Test ISA design in an isolated prototype lab environment before implementing it in production.

• Make a list of goals and objectives for ISA design that can subsequently be matched to specific pieces of ISA functionality.

• Look for ISA technology champions who will assist in pushing an ISA project forward.

• Consider increasing processor and memory capacity if ISA is used for content caching for an expanding number of clients.

• Run penetration tests against a pilot ISA deployment to validate the environment's security.