Chapter 11: No Card? No Problem
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Chapter 11: No Card? No Problem!
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James Lawson, “Don’t Touch That Dial,” Direct, March 1, 2002, pp. 30–31.
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Why CRM Doesnt Work: How to Win By Letting Customers Manage the Relationship
ISBN: 1576601323
EAN: 2147483647
EAN: 2147483647
Year: 2003
Pages: 141
Pages: 141
Authors: Frederick Newell, Seth Godin