Customer Support and Feedback

We value feedback from our readers, and we want to know what you think about this book; what you liked, what you didn't like, and what you think we can do better next time. You can send us your comments, either by returning the reply card in the back of the book, or by e-mail to [e-mail]. Please be sure to mention the book's ISBN and title in your message.

How to Download the Source Code for the Book

When you visit the Wrox site, http://www.wrox.com/, simply locate the title through our search facility or by using one of the title lists. Then you simply need to click on Download Code on the book's detail page to obtain all the code for the book.

When you click to download the code for this book, you are presented with a page that has three options:

• If you are already a member of the Wrox Developer Community (in other words. if you have already registered on ASPToday, C#Today, or Wroxbase), you can log in with your usual username and password combination to download the code.

• If you are not already a member, you have the option of registering for free code downloads. By registering, you will be able to download several free articles from Wrox Press. It will also enable us to keep you informed about updates and new editions of this book.

• The third option is to bypass registration completely and simply download the code.

Registration for code download is not mandatory for this book, but if you do register for the code download, your details will not be passed to any third party. For more details, you can review our terms and conditions, which are linked from the download page.

When you reach the code download section, you will find that the files that are available for download from our site have been archived using WinZip. When you have saved the files to a folder on your hard drive, you will need to extract the files using a de compression program such as WinZip or PKUnzip. When you extract the files, the code is extracted into chapter folders, so you need to make sure that your extraction software (WinZip, PKUnzip, and so on) is set to use folder names.

There is an important file included in the code download, ReadMe.htm, which includes more information on how to set up the samples in this book. We strongly recommend you read this file to better understand how the examples are structured.

Errata

We've made every effort to make sure that there are no errors in the text or in the code. However, no one is perfect and mistakes do occur. If you find an error in one of our books, like a spelling mistake or a faulty piece of code, we would be very grateful for feedback. By sending in errata you may save another reader hours of frustration, and of course, you will be helping us provide even higher quality information. Simply e-mail the information to [e-mail], where your information will be checked and, if correct, posted to the errata page for that title, or used in subsequent editions of the book.

To find errata on the web site, go to http://www.wrox.com/, and simply locate the title through our search engine or title list. Click on the Errata link, which is below the cover graphic on the book's detail page.

Technical Support

If you would like to make a direct query about a problem in the book, you need to e-mail [e-mail]. A typical e-mail should include the following things:

• In the Subject field, tell us the book title, the last four digits of the ISBN (7922 for this book), and the page number of the problem.

• In the body of the message, tell use your name, contact information, and the problem.

We won't send you junk mail. We need these details to save your time and ours. When you send an e-mail message, it will go through the following chain of support:

1. Customer Support – Your message is delivered to one of our customer support staff – they're the first people to read it. They have files on most frequently asked questions and will answer anything general about the book or the website immediately.

2. The Editorial Team – Deeper queries are forwarded to the technical editor responsible for the book. They have experience with the programming language or particular product, and are able to answer detailed technical questions on the subject. Once an issue has been resolved, the editor can post the errata to the website.

3. The Authors – Finally, in the unlikely event that the editor cannot answer your problem, they will forward the request to the author. We do try to protect the author from any distractions to their writing; however, we are quite happy to forward specific requests to them. All Wrox authors help with the support on their books. They will mail the customer and the editor with their response, and again all readers should benefit.

   Important

   Note that the Wrox support process can only offer support to issues that are directly pertinent to the content of your published title. Support for questions that fall outside the scope of normal book support is provided via the community lists of our http://p2p.wrox.com/forum.

p2p.wrox.com

For author and peer discussion, join the P2P mailing lists. Our unique system provides programmer to programmer™ contact on mailing lists, forums, and newsgroups, all in addition to our one-to-one e-mail support system. Wrox authors and editors and other industry experts are present on our mailing lists.

At p2p.wrox.com you will find a number of different lists that will help you, not only while you read this book, but also as you develop your own applications. Particularly appropriate to this book are the following lists in the .NET category:

• aspx

• aspx_beginners

• aspx_web_matrix

• dotnet_jobs

• dotnet_websites_discuss

To subscribe to a mailing list just follow these steps:

1. Go to http://p2p.wrox.com/

2. Choose the appropriate category from the left menu bar

3. Click on the mailing list you wish to join

4. Follow the instructions to subscribe and fill in your e-mail address and password

5. Reply to the confirmation e-mail you receive

6. Use the subscription manager to join more lists and set your e-mail preferences