Sending Diagnostic Information

Collect all the diagnostic information and files listed in the previous section and move or copy them to a separate directory, i.e.,

  mkdir  pmr123456  

where 123456 is the pmr number.

  cp  <files>  pmr123456/  

Tar all files and compress the resulting file; enter:

  cd  pmr123456   tar  cvf   pmr123456.tar  *   compress  pmr123456.tar  

Send the file to a destination specified by DB2 Customer Support using the ftp site:

FTP Server:	testcase.boulder.ibm.com
Username:	anonymous
Password:	<your email ID>
Directory:	ps/toibm/db2
Filename:	pmr123456.tar.Z