Index_M

M

Management

action item, 123

attention, 34-35

change, 64-66

configuration, 103-4

document, 120-21

human-resources, 70, 71, 104-5

intervention patterns, 34

portfolio, 57-60, 115-18

process, 62-63, 64, 105-6

project, 4-5, 10, 224-25

project life cycle, 83-87

project portfolio, 4-5, 87-89

quantitative, 171-202

requirements, 92-93

risk, 94-96, 121, 123

Master plan, 48, 49

defined, 48

illustrated, 49

preparation, 115

Maturity models, 217-18

advice, 217

CMM, 27, 217-18

defined, 217

PO, 219-23

Measurement process, 63, 65, 102-3

activities, 63

illustrated, 65

See also Support processes

Measurement(s), 171-72, 173-87

aggregating, 179-83

difficulty, 173

dispersion, 176

intrusive nature of, 186-87

levels of, 174-76

purpose, 192

reliable, 174

sources of data, 185-86

summary, 201-2

time series, 183-85

timing of, 184

valid, 173-74

variability present in, 177

Mental models, 211-13

concept, 211-12

illustrated, 212

in information gaps, 213

right/wrong, 213

Mentoring, 105

Metadata

process description, 107

work product description, 108-9

Metrics

for controlling/steering projects, 187

customer satisfaction, 201, 202

for estimation, 187-89

people, 197-99

performance, 195-97

for process improvement, 189-92

product, 199-200

product quality, 200-201

progress, 193-95

selecting, 192-201

using, 187-92

See also Measurement(s)

Multiproject environment, 17, 21-22

complex behaved system, 19-21

execution modes, 25

feedback structure, 24

instability, 23

interactions, 20

project interference, 18-19

project uncertainty, 17-18

relationships, 18

Multitasking, 35-37