Leading companies are rapidly becoming virtual enterprises. Their business partners conduct transactions smoothly through automated interfaces, blurring the traditional boundaries across organizations. Customers are rapidly becoming technically astute, demanding instant information and online ordering. These trends and expectations are shaping the evolving e-business environment. Organizational effectiveness depends on a solid foundation that supports intelligent, secure sharing of information, and provides customers with what they want, when they want it, where they want it. This book's parts and chapters are arranged to provide a survey of practical ways to address some of these trends across an enterprise.