Index_E

E

E-commerce, 18, 20, 25–26

EI. See Emotional intelligence

Electronic auction, 7, 174–75

Emotional intelligence (EI), 110, 201

Emotional Intelligence: Why It Can Matter More than IQ, 110

Enabling management style, 144–45

Engagement phase, 116

Evaluate options stage, 91

External challenges, 1–2