Appendix J: Process Example (Long Version)

Process Management

Organizational Process Focus

The purpose of Organizational Process Focus is to plan and implement organizational process improvement, based on a thorough understanding of the current strengths and weaknesses of the organization's processes and process assets.

Specific Practices by Specific Goal:

SG1	Determine Process-Improvement Opportunities Strengths, weaknesses, and improvement opportunities for the organization's processes are identified periodically and as needed.
	SP1.1-1	Establish Organizational Process Needs Establish and maintain the description of the process needs and objectives for the organization.
	SP1.2-1	Appraise the Organization's Processes Appraise the processes of the organization periodically and as needed to maintain an understanding of their strengths and weaknesses.
	SP1.3-1	Identify the Organization's Process Improvements Identify improvements to the organization's processes and process assets.
SG2	Plan and Implement Process-Improvement Activities Improvements are planned and implemented, organizational process assets are deployed, and process- related experiences are incorporated into the organizational process assets.
	SP2.1-1	Establish Process Action Plans Establish and maintain process action plans to address improvements to the organization's processes and process assets.
	SP2.2-1	Implement Process Action Plans Implement process action plans across the organization.
	SP2.3-1	Deploy Organizational Process Assets Deploy organizational process assets across the organization.
	SP2.4-1	Incorporate Process-Related Experiences into the Organizational Process Assets Incorporate process-related work products, measures, and improvement information derived from planning and performing the process into the organizational process assets.

Organizational Process Definition

The purpose of Organizational Process Definition is to establish and maintain a usable set of organizational process assets.

Specific Practices by Specific Goal:

SG1	Establish Organizational Process Assets A set of organizational process assets is established and maintained .
	SP1.1-1	Establish Standard Processes Establish and maintain the organization's set of standard processes.
	SP1.2-1	Establish Life-Cycle Model Descriptions Establish and maintain descriptions of the life-cycle models approved for use in the organization.
	SP1.3-1	Establish Tailoring Criteria and Guidelines Establish and maintain the tailoring criteria and guidelines for the organization's set of standard processes.
	SP1.4-1	Establish the Organization's Measurement Repository Establish and maintain the organization's measurement repository.
	SP1.5-1	Establish the Organization's Process Asset Library Establish and maintain the organization's process asset library.

Organizational Training

The purpose of Organizational Training is to develop the skills and knowledge of people so they can perform their roles effectively and efficiently .

Specific Practices by Specific Goal:

SG1	Establish an Organizational Training Capability A training capability that supports the organization's management and technical roles is established and maintained.
	SP1.1-1	Establish the Strategic Training Needs Establish and maintain the strategic training needs of the organization.
	SP1.2-1	Determine Which Training Needs Are the Responsibility of the Organization Determine which training needs are the responsibility of the organization and which will be left to the individual project or support group .
	SP1.3-1	Establish an Organizational Training Tactical Plan Establish and maintain an organizational training tactical plan.
	SP1.4-1	Establish Training Capability Establish and maintain training capability to address organizational training needs.
SG2	Provide Necessary Training Training necessary for individuals to perform their roles effectively is provided.
	SP2.1-1	Deliver Training Deliver the training following the organizational training tactical plan.
	SP2.2-1	Establish Training Records Establish and maintain records of the organizational training.
	SP2.3-1	Assess Training Effectiveness Assess the effectiveness of the organization's training program.

Organizational Process Performance

The purpose of Organizational Process Performance is to establish and maintain a quantitative understanding of the performance of the organization's set of standard processes in support of quality and process-performance objectives, and to provide the process performance data, baselines, and models to quantitatively manage the organization's projects.

Specific Practices by Specific Goal:

SG1	Establish Performance Baselines and Models Baselines and models that characterize the expected process performance of the organization's set of standard processes are established and maintained.
	SP1.1-1	Select Processes Select the processes or process elements in the organization's set of standard processes that are to be included in the organization's process performance analyses.
	SP1.2-1	Establish Process Performance Measures Establish and maintain definitions of the measures that are to be included in the organization's process performance analyses.
	SP1.3-1	Establish Quality and Process Performance Objectives Establish and maintain quantitative objectives for quality and process performance for the organization.
	SP1.4-1	Establish Process Performance Baselines Establish and maintain the organization's process performance baselines.
	SP1.5-1	Establish Process Performance Models Establish and maintain the process performance models for the organization's set of standard processes.

Organizational Innovation and Deployment

The purpose of Organizational Innovation and Deployment is to select and deploy incremental and innovative improvements that measurably improve the organization's processes and technologies. The improvements support the organization's quality and process-performance objectives as derived from the organization's business objectives.

Specific Practices by Specific Goal:

SG1	Select Improvements Process and technology improvements that contribute to meeting quality and process-performance objectives are selected.
	SP1.1-1	Collect and Analyze Improvement Proposals Collect and analyze process-and technology-improvement proposals.
	SP1.2-1	Identify and Analyze Innovations Identify and analyze innovative improvements that could increase the organization's quality and process performance.
	SP1.3-1	Pilot Improvements Pilot process and technology improvements to select which ones to implement.
	SP1.4-1	Select Improvements for Deployment Select process-and technology-improvement proposals for deployment across the organization.
SG2	Deploy Improvements Measurable improvements to the organization's processes and technologies are continually and systematically deployed.
	SP2.1-1	Plan the Deployment Establish and maintain the plans for deploying the selected process and technology improvements.
	SP2.2-1	Manage the Deployment Manage the deployment of the selected process and technology improvements.
	SP2.3-1	Measure Improvement Effects Measure the effects of the deployed process and technology improvements.