Appendix K: Selected Readings

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Information Technology Organizations — Design and Operations

Boar, B.H., The Art of Strategic Planning for Information Technology, John Wiley & Sons, New York, 1993.

Davenport, T.H., Process Innovation: Reengineering Work Through Information Technology, Harvard Business School Press, Boston, 1993.

Gardner, C., The Valuation of Information Technology, John Wiley & Sons, New York, 2000.

Meyer, N.D., Road Map: How to Understand, Diagnose, and Fix Your Organization, N. Dean Meyers and Associates, Ridgefield, CT, 1997.

Meyer, N.D., Structural Cybernetics: An Overview, N. Dean Meyers and Associates, Ridgefield, CT, 1995.

Mintzber, H., and Quinn, J.B., The Strategy Process: Concepts and Contexts. Prentice Hall, Englewood Cliffs, NJ, 1992.

Murphy, T. A portfolio planning approach for IT investment, Enterprise Operations Management Journal, 42-10-50 August/September, 2003.

Opper, S., and Fersko-Weiss, H., Technology for Teams, Van Nostrand Reinhold, New York, 1992.

Porter, M.E., Competitive Strategy: Techniques for Analyzing Industries and Competitors, Free Press, New York, 1980.

Secretariat, Treasury Board of Canada, Blueprint for Renewing Government Services Using Information Technology, Treasury Board, Ottawa, 1994.

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