| < Day Day Up > |
|
American Productivity and Quality Center, Knowledge Management Consortium Benchmarking Study: Best Practices, American Productivity and Quality Center, Houston, 1996.
Davenport, T.H., and Prusak, L., Working Knowledge: How Organizations Manage What They Know, Oxford University Press, New York, 1997.
Myers, P.S., Knowledge Management and Organizational Design, Butterworth-Heinemann, Boston, 1996.
Quinn, J.B., Intelligent Enterprise, Free Press, New York, 1992.
Senge, P.M., The Fifth Discipline: The Art & Practice of the Learning Organization, Doubleday, New York, 1990.
Zuboff, S., In the Age of the Smart Machine: The Future of Work and Power, Basic Books, New York, 1988.
| < Day Day Up > |
|