Knowledge Organizations, Models, Designs, Examples

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American Productivity and Quality Center, Knowledge Management Consortium Benchmarking Study: Best Practices, American Productivity and Quality Center, Houston, 1996.

Davenport, T.H., and Prusak, L., Working Knowledge: How Organizations Manage What They Know, Oxford University Press, New York, 1997.

Myers, P.S., Knowledge Management and Organizational Design, Butterworth-Heinemann, Boston, 1996.

Quinn, J.B., Intelligent Enterprise, Free Press, New York, 1992.

Senge, P.M., The Fifth Discipline: The Art & Practice of the Learning Organization, Doubleday, New York, 1990.

Zuboff, S., In the Age of the Smart Machine: The Future of Work and Power, Basic Books, New York, 1988.

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