Chapter 12. User Assistance and Accessibility

Chapter 12. User Assistance and Accessibility

Terms you'll need to understand:

• Accessibility

• User assistance

Techniques you'll need to master:

• Knowing how to implement user assistance for a Web application

• Following the accessibility guidelines to make a Web application accessible

• Using the testing strategies described in this chapter to evaluate a Web application for accessibility

This chapter examines two of the necessary parts of shipping any complex application:

• User assistance ” User assistance refers to the process of providing help within an application through a variety of means.

• Accessibility ” Accessibility refers to the coding you must do to make your application usable for everyone regardless of disability.