Women & Business
 | Her Place at the Table. A Woman's Guide to Negotiating Five Key Challenges to Leadership Success | 2003 | 0470633751 |
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- Chapter I e-Search: A Conceptual Framework of Online Consumer Behavior
- Chapter IV How Consumers Think About Interactive Aspects of Web Advertising
- Chapter V Consumer Complaint Behavior in the Online Environment
- Chapter VI Web Site Quality and Usability in E-Commerce
- Chapter VIII Personalization Systems and Their Deployment as Web Site Interface Design Decisions