Summary

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All companies need messaging solutions, and some of the most popular messaging programs and services to run in Windows 2000 are Outlook 2000 and the built-in Outlook Express and Fax Services. To understand how to perform routine, day-to-day tasks with these programs, you need to buy another book or just play around with the programs. However, a beginner's book probably won't explain how to configure and customize these programs for you and your users, as this chapter does. The tasks described in this chapter—configuring the programs, data storage locations, setting up new accounts, creating message rules in Outlook and Outlook Express, working with an Exchange server, and setting up secure e-mail—will help you with configuration and customization. The next chapter dives deeper into the software sea by covering server-based software management and installation, tasks that can make getting applications to your users almost effortless. OK, at least easier.