Index_N

N

Negativity management, 139

Negotiation skills, activities for development of

"(The) Disinclined Decision Maker: Partner Role Play Case Study", 115-124

"Identifying and Leveraging Hidden Strengths", 51-57

Nervousness, activity for control of, 91-95

Neurolinguistics Personality Types (handout), 88

"New Normal Coaching" activity, 83-90

learning objectives of, 84

materials needed for, 84

procedure, 85-87

room set up for, 85

skills targeted by, 83-84

time required for, 85

trainee benefits of, 84

Norms, organizational

categories of, 231

definition of, 229

positive, activity for promotion of, 227-232

learning objectives of, 228

materials needed for, 228

procedure of, 229-230

room set up for, 228

skills targeted by, 228

time required for, 228

trainee benefits of, 228

NORMS acronym, 229