Index_M

M

Majority rule, 38

Malcolm Baldrige Award, 33

Management Steering Committee (MSC), 108

Managing Technological Change (MTC), 62 “65

Mapping, 93 “96

Marketing, 90 , 143, 159

Marketing managers, 55

Maturity levels, 139 “142, xxix ; see also Capability Maturity Model Integration (CMMI)

balanced, 153 “154

certification, 258 “259

fast and cheap approaches to, 151 “153

fast and expensive approaches to, 148 “151

Level 1, 10 “12

myths and methodologies in, 254

process areas (PAs), 1

and process improvements, 255 “256

Maturity profile, 122

Measurement and Analysis (MA), 21, 163

Measurements and measures, 39 “40

deconstructing organizational goals to, 100 “101

holistic program in, 41 “43

strategies in, 40 “41

Meetings, 32 “33

agendas , 13, 36

cardinal rules for, 34

decision-making in, 37 “38

management of, 35

minutes in, 36

paradox of, 33

for real improvement and CMMI implementation, 34 “35

and related CMMI process areas, 33

rules and guidelines for, 35 “36

Minutes (meetings), 36

Mission statements, 100

Modards, 19