The business environment, network environment, and implementation scenario must be adequately prepared for VoIP in the enterprise
The more technical VoIP knowledge youas an integratorpossess, the better prepared you'll be for VoIP
TCP/IP is the only packet networking protocol used on a VoIP network, though VoIP networks are often connected by ATM
Enterprise VoIP guidelines vary by vendor, but the technology works best on switched, high-speed LANs and WANs
Wireless Ethernet and VPN will work with VoIP, but not with the reliability of switched Ethernet
VoIP can bring businesses gains of efficiency, productivity, and lower costs
Applying a cost-benefit assessment user-by- user or department-by-department is a good way to see which workgroups in your company will most benefit from these gains.
For large VoIP projects, it's important to develop an RFP and allow several vendors to bid against it
The RFP should specify the standards you prefer, not the brands you prefer
