Troubleshooting

Clearing Recently Opened Folders

I had delegate access to several managers' Tasks folders. I've since changed positions at work and no longer need access to their folders. They've removed me from their Delegates tab, but when I select File, Open, their folders are still listed as possible selections. How can I remove those entries from the menu?

That information is actually stored in a Registry key on your computer. To clear that list, use the following steps:

1. Start Registry Editor (Regeidt.exe).

2. Locate the 101e0390 value under the following key in the Registry:

    HKEY_Current_User\Software\Microsoft\Windows NT\CurrentVersion\ Windows Messaging Subsystem\Profiles\<ProfileName>\ 0a0d020000000000c000000000000046 

3. Click the 101e0390 value in the right pane of the Registry Editor.

4. On the Registry menu, click Export Registry File.

5. Browse to the drive and folder where you want to store the export, enter a name for the exported registry key in the File Name box, and then click OK.

6. After you export the file, right-click the 101e0390 key, and then click Delete.

7. Quit Registry Editor.