An important change to Outlook is the addition of the Business Contact Manager (BCM). The BCM allows you to manage business contacts, business accounts, and business opportunities in the familiar Outlook environment. The BCM is an add-on program and adds a Business Tools menu to the Outlook menu bar (see Figure 1.4).
Figure 1.4. The Business Tools menu provides access to the BCM features.
The BCM data such as Business Contacts and Accounts are accessed via the Contacts button on the Navigation pane. Your business opportunities are accessed via the Tasks button on the Navigation pane. For more about the Business Contact Manager, see Lessons 21 and 22 in the Outlook section (Part III) of this book.