Index_U

P

PA, see Process area

Pareto chart, 235, 237

PAT, see Process Action Team

p-chart, 243

PCs, see Personal computers

Peer Review, 71, 72, 73, 220

data, collection of, 92

process, 59

People focus, 12

People, roles, and responsibilities, 161171

conducting meetings, 169

Engineering Process Group , 162166

EPG and PAT member qualifications, 168169

Process Action Teams , 166168

process improvement champions , sponsors, and groups, 161162

Quality Assurance and EPG, 169170

training for PI members , 168

Performance- related measurements, 91

Periodic reviews, 80

Personal computers (PCs), 37, 74

PI, see Process Improvement

PIG, see Process Improvement Group

PIID, see PII Description

PII Description (PIID), 138, 139

PIIs, see Practice Implementation Indicators

Pilot projects, checklists for, 375381

evaluation of pilot effectiveness, 378381

conduct, 379

design, 379

evaluation, 380

implement, 380381

set up, 378379

planning and conducting pilots, 377378

conduct, 377

design, 377

evaluate, 378

implement, 378

set up, 377

Plan(s)

Action, 152, 182

PAT efforts and, 187

production of, 184

template, 186

Communication, 182, 184, 186

definition of, 176

implementation/operations, 152, 182, 183, 185

measurement, 227

objective evaluation of adherence to, 6

process area, 181

Process Improvement, 152, 181

tactical-level, 152

training, 112

PMs, see Project managers

Point-counterpoint, 119, 123

Poisson probability, 245

Policy(ies)

definition, see Process, procedure, policy, and charter definition

example characteristics of, 108

Requirements Management, 206

sample, 371372

purpose, 371

responsibilities, 371

scope, 371

sign-offs, 372

Verification, 372

PPB, see Process performance baseline

PPM, see Process performance model

Practice(s)

advanced, 27

alternative, 27

base, 27

Generic, 49

redundancy and, 62

relation of to Process Areas, 39

Implementation Indicators (PIIs), 138

tailored, 64

Problem

-Goal-Question-Metric technique, 17

project, 265

Procedure(s)

acquisition-related, 107

data collection, 56

definition, see Process, procedure, policy, and charter definition

description of, 175

Designing, 174

example characteristics of, 108

template, 204, 369370

written, 107

Process(es)

appraisal, definition of, 132

Asset Library, 187

Assurance, 213

auditing, 106

automated, 228

capability, 31

categories, types of, 38

characteristics, 32

CMMI definition of, 198

customer Requirements Management, 145

decision-making evaluation, 84

definition(s), 9, 197, 198

items included in, 64

organizational, 35

definition approaches, 176179

workshop activities and materials, 177

workshop facilitation, 178

workshop findings, 178179

workshop logistics, 177

workshop outcome documentation, 178

workshop parameters, 177

descriptions, 175, 198

design, 70

Engineering, 38, 40

example

characteristics of, 108

long version, 367368

short version, 365366

focus, 11

incomplete, 36

managed, 36

Management PAs, 85

monitoring, 134

optimizing, 37

Peer Review, 59

performance baseline (PPB), 90, 258, 259, 260

performance model (PPM), 91, 261

for effort, 262

estimates, 263

selection of, 268

predictable, 233

process management, 38

project management, 38

quantitatively managed, 37

-related documentation, 104

Requirements Management, 202, 203

review, EPG-led, 165

Risk Management, 10

stabilization, 260

Supplier Agreement Management, 147

support, 38

Technical Review, 59

vendor selection, 83

Process Action Team (PAT), 156, 162, 163

Actions Plans written by, 164

Charter(s), 154

generation, 205

sample, 373374

template, 209

efforts, Action Plans and, 187

Lead, 166

member qualifications, 168

Metrics, 167

signing off completion of, 157

structure, establishment of, 182

support of, 176

Process area (PA), 23, 24, 121, 165, 212, 275

Decision Analysis and Resolution, 65

Design-Pilot-Implementation for each, 157

engineering, 85

formal assessment of, 165

Integrated Project Management, 65

Integrated Supplier Management, 65

Not Applicable, 56

organizational documentation of, 28

Organizational Environment for Integration, 65

Organizational Process Definition, 65

Organizational Process Focus, 65

Organizational Training, 65

plan required for, 181

process management, 85

Process and Product Quality Assurance, 58

Product Integration, 65

project management, 85

relation of Generic Practices to, 39

Requirements Development, 65

Risk Management, 65

stand-alone, 127

support, 85

Technical Solution, 65

Validation, 65

Verification, 65

Process Improvement (PI), 152, 161, 181, 277

Action Plan, 182

activities, communication of, 272

alternate approach, 159

approaches for, 158

champions, 161

change and, 19

effort(s)

failure of, 86

as model for future projects, 157

monitoring of, 157

goals, establishment of, 271

Group (PIG), 115116

members, training for, 168

model-based, 4

organizations inexperienced in, 40

phases of, 159

Plan, 152, 182

problems occurring in, 19

program, beginning of, 920

business goals and objectives, 1618

definition of process, 913

models, 1316

problems, 1819

Proposals, 169

sponsor, 161

strategy, 40

team structure, 103

traditional approach to, 158

Process improvement initiatives, alignment of multiple, 103117

integration of existing policies, processes, and procedures, 104107

collection and review of policies, processes, and procedures, 105106

format, 107

interfaces, 106

level of detail, 107

life cycles, 107

roles, 106

measurement program, 107111

process improvement team structure, 104

scenarios, 113116

merged teams, 114115

separate but equal, 115116

training programs, 111113

Process improvement organization, establishment of, 151160, 164

design phase, 154

different approaches for process improvement, 158159

alternate approach, 159

traditional approach, 158159

implementation phase, 156157

monitoring of process improvement effort, 157

pilot phase, 154156

after pilots, 156

documentation of success criteria, 155

monitoring of pilot efforts, 156

refining of policies and procedures based on pilot results, 156

selection of pilot project, 155

training of pilot participants , 156

sample process improvement program, 158

SCAMPI, 152154

set up, 151152

Process, procedure, policy, and charter definition, 197209

charters , 205209

defining procedures, 201204

defining processes, 197201

activity entry criteria, 199

activity exit criteria, 199200

activity input criteria, 200

activity output criteria, 200

activity performed by, 200

defining policies, 205

next activity, 200201

Product(s)

attributes of, 261

auditing, 106

Components, 68

COTS, 55

definition of, 22

focus, 11

integration, 34, 65, 71, 220

life cycle, 67

quality, 31, 91, 135, 175, 260

Quality Assurance, 34

solution, 120

support documentation, 69

transition, 55

work, 64

Productivity

models, 267, 268

process performance baseline for, 258

Product and Process Quality Assurance, 17, 58, 217

Programming language, 240

Progress models, 268

Project(s)

budgets , 10

collection of measures identified from, 265

definition of, 22

goals, 267

management

by the numbers , 87

efficiencies, process areas contributing to, 49

integrated, 221

PAs, 85

quantitative, 223

managers (PMs), 229

Monitoring and Control, 216

purpose of, 53

specific goals and practices, 53, 54

normalized data across, 266

Planning, 17, 21, 216

problem, 265

recommendations to improve performance on, 229

use of PPM with, 264