What the Best CEOs Know[c] 7 Exceptional Leaders and Their Lessons for Transforming Any Business

ISBN: 007146252X
EAN: N/A

Year: 2002
Pages: 109

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Table of Contents
BackCover
What the Best CEOs Know - 7 Exceptional Leaders and Their Lessons for Transforming any Business
The Era of the CEO?
CEOs in the Crosshairs
A Reader s Guide to What the Best CEOs Know
Part 1: What Made Them Great
Chapter 1: The Exceptional Seven and the Traits that Defined Them
How the CEOs were Selected
Great Companies, Great Investments?
In Search of the Leadership Threads
Part 2: Defining Strategies of Exceptional Leaders
Chapter 2: Place the Customer at the Epicenter of the Business Model
Accelerating Market Share in Bad Times
The Demand Side of the Dell Strategy
Involve Customers First to Avoid Disasters
Involve Everyone in Creating Value for the Customer
Structure the Organization Around the Customer (How Dell Acts Small While Getting Bigger)
Assessing Your CEO Quotient
More Lessons From the CEO
Chapter 3: Create an Authentic Learning Organization
The Welch Legacy
The Four Characteristics of a Learning Organization
Creating a Learning Infrastructure
A Road Map for Creating a Learning Organization
Potential Roadblocks to Sustaining a Learning Culture
Assess Your CEO Quotient
More Lessons From the CEO
Chapter 4: Focus on Solutions
One IBM is Better Than Eight
Put a Customer in the CEO s Office
Gaining the Solutions Edge
When Hardware Stalls, Turn to Service
From Big Iron to E-Business Juggernaut
Invest in RD: the Solutions Perspective
Assessing Your CEO Quotient
More Lessons From the CEO
Chapter 5: Prepare the Organization for Drastic Change
The Dual Levers of Success: Execution and Strategy
The First Crisis: Intel Gets Beaten at its Own Game
Strategic Inflection Points Defined: A 10X Change
Strategic Inflections Points Can Strengthen Organizations
Dealing with a Strategic Inflection Point: A Manager s Primer
Preparing Your Organization for a Strategic Inflection Point
Let Chaos Reign: Experiment Early - And Often
Assessing Your CEO Quotient
More Lessons From the CEO
Chapter 6: Harness the Intellect of Every Employee
Rethink the Way Information Moves Inside the Company
The Rise of the Internet and the End of Microsoft?
Foster a Culture in Which Ideas Rule
Empower Workers with Information They Can Act On
Develop Your Corporate Memory
Assessing Your CEO Quotient
More Lessons of the CEOs
Chapter 7: Create a Performance-Driven Culture
Kelleher on Culture: An Irreplaceable Asset
Hire for Culture
Kelleher on Profit: A By-Product of Customer Service
Kelleher on a Leadership Culture
Kelleher on Compensation: Pay Executives Less and Employees More
Limit Structure to Four Management Layers
Kelleher s Steps to a High-Performance Culture
Assessing Your CEO Quotient
More Lessons From the CEO
Chapter 8: Learn From Competitors, but Remain Faithful to the Vision
A Pioneer of the Learning Culture
Innovate, Experiment, Create Anarchy
Faithful to the Vision: Lowest Prices
Walton s Small-Town Strategy
A Key to Double-Digit Growth: Stay Product-Driven
The First Information-Age CEO?
Assessing Your CEO Quotient
More Lessons From the CEO
Sources and Notes
The ERA of the CEO?
Chapter 1: The Exceptional Seven and the Traits that Defined Them
Chapter 2: Place the Customer at the Epicenter of the Business Model
Chapter 3: Create an Authentic Learning Culture
Chapter 4: Focus on Solutions
Chapter 5: Prepare the Organization for Drastic Change
Chapter 6: Harness the Intellect of Every Employee
Chapter 7: Create a Performance-Driven Culture
Chapter 8: Learn From Competitors, but Remain Faithful to the Vision
Index
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Index_M
Index_N
Index_O
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Index_R
Index_S
Index_T
Index_U
Index_V
Index_W
Index_Z
List of Sidebars