Before you take the exam, be sure you’re familiar with the following terms:
| 20/80 rule | enterprise services |
| 80/20 rule | hierarchy |
| access layer | layer 2 switching |
| application-specific integratedcircuits (ASICs) | layer 3 switching |
| bandwidth | layer 4 switching |
| Cisco hierarchical model | layered |
| collapsed core | local services |
| core block | Media Access Control (MAC) |
| core layer | multi-layer switching |
| data encapsulation | Open Systems Interconnection (OSI) model |
| distribution layer | remote services |
| switch block |