Summary

This chapter has highlighted the key changes in Outlook 2003. Specifically, you've learned about the changes in the layout of the Outlook window and how you can tailor many of the views to display data so that it best fits your process. You've also found out more about the expanded collaboration features in Outlook and learned about side-by-side calendars and shared Meeting Workspaces. Finally, this chapter detailed a number of Outlook features that help increase your productivity, shorten your e mail-processing time, and protect your privacy. The next chapter takes a closer look at SharePoint Team Services and the expanded collaboration features built into Office 2003.