The Advertising Challenge

   

Rick St. Vincent, president and executive creative director of St. Vincent/Milone & O'Sullivan, Inc., has been working on the IDA account since 1971. He created much of the advertising that has successfully attracted U.S. businesses. This advertising worked in combination with sales efforts from regional IDA offices throughout the U.S. and especially in Silicon Valley. He speaks of the special marketing positioning challenges Ireland faced and how they overcame them.

The experience of Ireland in advertising demonstrates that regions can be positioned and advertised successfully. The major factors leading to the Irish success are:

  • Consistent advertising support over decades

  • A simple, clear message relevant to the business community that is both credible and effective

  • Integration to support aggressive sales representation efforts in specific markets directed toward targeted industries and companies

  • Leveraging the effectiveness of the budget through smart media placement

Rick St. Vincent

Ireland was a tough sell

It was hard a real challenge convincing Americans to seriously consider doing business in Ireland. Our campaign set out to redress images of Ireland held at that time that Ireland was industrially backward. And potential investors were unable to differentiate between the troubles in Northern Ireland and the Republic of Ireland.

The " Young Europeans " campaign was a breakthrough

In the early 1980s, Ireland faced a "brain drain." Young people needed jobs and were leaving the country to find them. The campaign showed a young, well- educated , vibrant work force. No country featured its own people in its advertising.

We had been running the "29% Return on Investment" campaign for years . We now had to talk about talent. Ireland has its human resources to sell as well. This is a very powerful message.

How did IDA measure or evaluate its success? When we started to run local, all-news radio and outdoor billboards, we were contacted by the KSTS cable TV station in San Jose, California. They wanted to do a story on Irish development. It became a half- hour documentary entitled "The Greening of Ireland." That kind of value is hard to come by. The IDA knew how to leverage their stories.

Advertising supports direct sales efforts

IDA representatives needed support. We also used 60-second commercials on local Sunday morning TV programs such as Face the Nation and Meet the Press . These can be purchased at a very reasonable cost and beamed locally. In the process, we stretched the advertising funding by concentrating on New York, San Francisco, Chicago, Boston, and Los Angeles. It made a difference for sales calls. Periodically we sent direct mail. Ireland's advertising activity stimulated competitive regions to also conduct advertising and this raised awareness for the whole category of regional advertising for foreign direct investment and location.

The great challenge for regional development agencies marketing in the U.S.

In the beginning, IDA identified its primary goal as bringing home more jobs for the local Irish population. With that in mind, they wisely chose McConnells Ltd., a Dublin-based agency, for the initial efforts. They did a great job, too. But when the emphasis switched to reaching American manufacturers, IDA came to our New York agency for planning and creativity. I think the biggest point of all is this:

The solution is not to direct the advertising strategy from overseas, but from the region you are advertising in. For example, we had to be sensitive to advertising messages soliciting American business to locate in Ireland when there was high unemployment in the U.S. in the late 1970s and 1980s, as well as be highly selective and creative in our media selections.

We put IDA people on the radio and televised interview shows so they could handle questions about the perception of "stealing American jobs." They were able to direct the attention to the job creation in Europe that did not take away from U.S. employment markets.

Figure 7-4. The "Catch the eBuzz in Ireland ” And Profit" ad campaign was geared at showing a modern, technically developed Ireland. Reproduced by permission of IDA Ireland.

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Ruth Croke, vice president of IDA Ireland in New York, is responsible for IDA's public Srelations and advertising in North America. She suggests that the "Catch the eBuzz" campaign presents Ireland in a different way than in previous ad campaigns .

Ruth Croke

Through our advertising and public relations campaign, IDA Ireland has succeeded in taking on the stereotypical images of Ireland so regularly portrayed in media and preserved in the minds of the Irish American community.

The Internet took precedence in our advertising campaign for 1999. Within a short period of time, corporations and countries were revamping and modernizing their image and direction. This raised new objectives for IDA's campaign. Our aim was to reposition Ireland's brand and capitalize on the excellent national initiatives taken by the government to establish Ireland as a pro-business environment with technology developments in hand to support e-commerce activities.

The "Catch the eBuzz In Ireland ” And Profit" advertisement had a short and simple message with eye-catching creativity. The "Buzz" reflected excitement. What we were offering was fresh and different. We were projecting an image of a modern Ireland. The kids in the ad mirrored city streets in Ireland. They were sophisticated, highly educated, Web-savvy kids with dominance over demographics and tech knowledge!

We advertised in technology journals such as Upside , Red Herring , eCompany Now , Business 2.0 , and Industry Standard . We tried some online advertising on the Wall Street Journal 's interactive Web site, and we took sponsorship of Business Week 's e.biz conferences.

While the ad raised a few eyebrows , it also raised the bar of our creativity in advertising. We were trying something totally different and going out on a limb, but essentially , that is what IDA has consistently done, resulting in the Ireland we know today.

Ireland has demonstrated that marketing can work in combination with the other factors to create regional wealth by attracting MNCs. To see how well the Irish can cultivate and retain MNCs once they come to Ireland is our next focus.

   


Creating Regional Wealth in the Innovation Economy. Models, Perspectives, and Best Practices
Creating Regional Wealth in the Innovation Economy: Models, Perspectives, and Best Practices
ISBN: 0130654159
EAN: 2147483647
Year: 2002
Pages: 237

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