PC Repair and Maintenance-A Practical Guide

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Joel Rosenthal
Kevin Irwin

CHARLES RIVER MEDIA, INC.
Hingham, Massachusetts

Copyright 2004 by CHARLES RIVER MEDIA, INC.
All rights reserved.

No part of this publication may be reproduced in any way, stored in a retrieval system of any type, or transmitted by any means or media, electronic or mechanical, including, but not limited to, photocopy, recording, or scanning, without prior permission in writing from the publisher.

Editor: David Pallai
Production: DataPage Technologies, Inc.
Cover Design: The Printed Image

CHARLES RIVER MEDIA, INC.
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Hingham, Massachusetts 02043
781-740-0400
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This book is printed on acid-free paper.

Joel Rosenthal and Kevin Irwin. PC Repair and Maintenance: A Practical Guide.
ISBN: 1-58450-266-5

All brand names and product names mentioned in this book are trademarks or service marks of their respective companies. Any omission or misuse (of any kind) of service marks or trademarks should not be regarded as intent to infringe on the property of others. The publisher recognizes and respects all marks used by companies, manufacturers, and developers as a means to distinguish their products.

Library of Congress Cataloging-in-Publication Data
Rosenthal, Joel.
PC repair and maintenance : a practical guide / Joel Rosenthal and
Kevin Irwin
p. cm.
ISBN 1-58450-266-5 (Paperback with CD-ROM : alk. paper)
1. Microcomputers—Maintenance and repair. I. Irwin, Kevin. II.
Title.
TK7887.R665 2003
004.165—dc22
2003016398

Printed in the United States of America
03 7 6 5 4 3 2

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Requests for replacement of a defective CD-ROM must be accompanied by the original disc, your mailing address, telephone number, date of purchase and purchase price. Please state the nature of the problem, and send the information to CHARLES RIVER MEDIA, INC., 10 Downer Avenue, Hingham, Massachusetts 02043. CRM's sole obligation to the purchaser is to replace the disc, based on defective materials or faulty workmanship, but not on the operation or functionality of the product.

Dedication

To our families—Risë, Laura, Karen, Olivia, and Lincoln.

Acknowledgments

We'd like to thank Dave Pallai, not the least for suggesting that Joel write his own book. We'd also like to thank Bryan Davidson and Beth Roberts; Steve Irwin, for advising us along the way; Michael Rosenthal, for steering Joel in the direction of computers; Rina Youngner and Ann Doris Weiss, Joel's high school English teachers who helped turned Joel into a good writer; Laura Rosenthal for helping to make sure the cross references were valid; Max Hersch, Roman Martynenko, Kelman Khersonsky, and Brian O'Connor for technical advice; and Steve Zelicoff, for keeping Kevin in shape enough to be able to work on the book.

This book wouldn't have been possible without you.

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THE CD-ROM WHICH ACCOMPANIES THE BOOK MAY BE USED ON A SINGLE PC ONLY. THE LICENSE DOES NOT PERMIT THE USE ON A NETWORK (OF ANY KIND). YOU FURTHER AGREE THAT THIS LICENSE GRANTS PERMISSION TO USE THE PRODUCTS CONTAINED HEREIN, BUT DOES NOT GIVE YOU RIGHT OF OWNERSHIP TO ANY OF THE CONTENT OR PRODUCT CONTAINED ON THIS CD-ROM. USE OF THIRD PARTY SOFTWARE CONTAINED ON THIS CD-ROM IS LIMITED TO AND SUBJECT TO LICENSING TERMS FOR THE RESPECTIVE PRODUCTS.

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