Got a Hack?
| To explore Hacks books online or to contribute a hack for future titles, visit:
|
- Chapter III Two Models of Online Patronage: Why Do Consumers Shop on the Internet?
- Chapter X Converting Browsers to Buyers: Key Considerations in Designing Business-to-Consumer Web Sites
- Chapter XVI Turning Web Surfers into Loyal Customers: Cognitive Lock-In Through Interface Design and Web Site Usability
- Chapter XVII Internet Markets and E-Loyalty
- Chapter XVIII Web Systems Design, Litigation, and Online Consumer Behavior