Make It Safe

Establish Mutual Purpose and Use Contrasting

Here s how Ricky begins the confrontation.

Ricky: I have some concerns I d like to discuss. My worry in raising them is that it ll sound like an accusation and I don t want that. I notice these concerns are affecting our relationship, and I don t want us to feel distant from each other. I think if we could work this out, it would help us get back to how things were until a few months ago. Would that be all right?

Elena: Works for me. What s been bugging you?

Crucial Confrontations. Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
Crucial Confrontations
ISBN: 0071446524
EAN: 2147483647
Year: 2005
Pages: 115

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