Index[SYMBOL] [A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Y] pace percentage processes 2nd measuring 2nd problems 2nd too slow variants paired T-tests parallel processing symbol (VSMs) Pareto charts failures finished goods out inventory process losses total shift time unplanned maintenance downtime Parts per Million (PPM) path of steepest ascent 2nd payments accuracy suppliers terms timeliness 2nd percentage contribution performance accounts payable accounts receivable accuracy customer non-payments DSO measuring payments timeliness baseline characteristics deliveries forecasting eliminating noise from operations process measuring time series analysis measurement systems planned maintenance problems product defects setup/changeover times unplanned maintenance 2nd causes downtime physical process maps physical transfers of materials planning customer interviewing guide interview teams practicing purpose sampling plans scheduling DOE maintenance industry examples measuring problems uptime percentages maintenance production/operations Poka Yoke conducting overview poor project examples populating VSMs PPM (Parts per Million) practicing customer interviewing precision to tolerance ratios predictive maintenance preparations for customer interviewing guide interview teams practicing purpose sampling plans scheduling SMED prerequisites preventive maintenance primary entities primary performance metrics probing problems categories identifying single process step whole processes customer demand DOE global process accounts payable accounts receivable accuracy capacity too low defects failure to make product forecasting high inventory intermittent failures lead time losses measurement systems meeting Takt on-time deliveries pace performance characteristics planned maintenance quality resource usage rework sales scheduling setup/changeover times too many entity types unplanned maintenance uptime percentage variable demands individual processes cycle time variations not meeting Takt pace maintenance on-time deliveries order backlogs performance capacity cycle time defects downstream demand failure forecast deviation intermittent failures inventory lead time pace Takt uptime waste/loss resource usage sales setup/changeover supplier payments too many products process accounts payable accounts receivable accuracy customer non-payments DSO industry examples measuring payments timeliness accuracy problems capacity too low competences customer requirements cycle time defects defined defining deliverables documenting entities execution failure to make product industry example measuring defectiveness final reports final reviews FMEA forecasting eliminating noise in operations process industry examples measuring time series analysis global problems high inventory industry examples measuring reducing rightsizing inventory setting to demand intermittent failures 2nd laying out lead time calculating delivery performance industry examples lost sales measuring output overview sales backlogs too long Lean Sigma improvements losses industry examples measuring maps measurement systems not working D-Study destructive testing in-line testing industry examples performance process variation studies reference materials meeting Takt not meeting Takt on-time deliveries pace 2nd performance characteristics planned maintenance problems capacity categories cycle time defects downstream demand failure forecast deviation intermittent failures inventory lead time pace Takt uptime waste/loss quality resource usage industry examples measuring costs rework problems roles sales backlogs categories for growth customer decisions industry examples measuring scheduling cancellations designed experiments duration variability improving schedule process industry examples measuring performance 2nd operations process segregating entity types settings setup/changeover times signing off Six Sigma improvements too many entity types training plans unplanned maintenance causes downtime industry examples measuring 2nd uptime percentage variable demand customer usage industry examples measuring variable maps creating operations process of scheduling output overview primary performance metrics unplanned maintenance breakdowns variation control charts demands studies production planning products backlogs portfolios problems processes unable to make too many profiling demands project charter benefits creating departments affected discovery header information metrics organizational priorities overview process project descriptions schedule scope support team members FMEA good/poor examples management practical questions roles sequence of completion communication plans competences controls, building documenting execution final reports final reviews implementation plans laying out processes process triggers settings signing off skills matrix standard of work swimlane maps training plans validation pull systems continuous improvement graphical representation implementing external internal kanbans location processing overview 2nd process requirements push systems, compared purpose (customer interviewing) push systems |