Section 14.6. Key Issues: Traditional Apps on the Converged Network

14.6. Key Issues: Traditional Apps on the Converged Network

  • VoIP protocols and standards don't always make turnkey provisions for "old reliable" telephony applications like fax, modems, E911, voice mail, and administrator interface software

  • T.30 faxes and modems don't work over non-real -time voice pathways such as VoIP networks, unless a lossless codec is used and no jitter occurs

  • Lower modem baud rates are more likely to be successful if you inexplicably decide to run modems over VoIP anyway

  • Two ITU standards define your options for implementing Fax over IP, or FoIP. They are T.37 and T.38

  • T.37 is the store-and-forward, email-based Fax-over-IP solution

  • T.38 is the real-time, transport-inclusive FoIP solution

  • The SpanDSP module package for Asterisk gives you the ability to build fax servers that use Digium's Zaptel TDM hardware

  • Hylafax is a freely available (and more cost-effective than Asterisk with SpanDSP) package for building Linux-based fax servers. It uses cheap, abundant fax/modem cards instead of Digium cards

  • For small to medium businesses, hosted fax services can be a money saver compared to supporting an in-house fax server

  • Most fire and burglary systems have a modem that requires a POTS or Centrex line. For this reason, you're pretty much stuck supporting a legacy trunk until more security systems support IP networking for central office monitoring

  • IP-enabled video surveillance will eventually replace many analog camera systems. If you're thinking about moving to IP-based surveillance (or heavy use of videoconferencing), consider the impact of digital video on your converged network as you plan your transition to VoIP.

  • Asterisk voice mail can perform email notification and forward sound attachments of the recorded messages to email recipients. Asterisk also supports web-based voice mail retrieval

  • It's very easy to create custom IVR greetings for Asterisk call flows using a basic sound recorder and the Unix-standard SoX sound conversion application

  • Alternatively, you could use the Asterisk Monitor( ) command to transform your phone into a voice recorder for IVR greetings

  • soxmix is used to merge two sounds together, such as background music and a foreground voice greeting

  • Emergency dispatch/911 services are not handled by VoIP protocols. You must build an adequate solution to handle emergency calls

  • POTS lines and PRI channels have built-in automatic location ID (ALI) signals that can alert the public safety dispatcher to a caller's location, but VoIP trunks usually don't

  • There are a number of open source administrative user -interface tools for Asterisk, including Asterisk Management Portal (AMP).

Switching to VoIP
Switching to VoIP
ISBN: 0596008686
EAN: 2147483647
Year: 2005
Pages: 172

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