Stuff You ll Find in This Book

Stuff You'll Find in This Book

This book includes several features to help you digest the materials with minimal heartburn. With the solid foundation gained through this book, you can learn things about new VoIP technologies more easily, talk VoIP with others, or be better prepared to begin a career in VoIP:

• Chapter objectives Every chapter begins with a list of objectives that are addressed in the chapter. The objectives are revisited in the chapter summary.

• Highlighted keywords and Glossary Throughout this book, you will see terms formatted with italics. These terms are particularly significant. If you find you aren't familiar with the term or at any point need a refresher, simply look up the term in the Glossary toward the end of the book to find a full definition.

• Case studies Every chapter concludes with a case study. The case study scenario is introduced at the end of Chapter 1 and expanded upon in all remaining chapters. The case studies give you the opportunity to take what you've learned in a chapter and put your newfound knowledge to work in a specific design scenario.

• Chapter summaries Every chapter concludes with a comprehensive chapter summary that reviews chapter objectives, ensuring complete coverage, and discusses the chapter's relationship to future content.

• Chapter review questions Every chapter concludes with review questions. These questions test the basic ideas and concepts covered in each chapter. You can find the answers to the questions in Appendix A.

• Nontechie headings and titles The titles and headings throughout this book avoid the use of technical terms when possible, focusing instead on words that connote something about the underlying concepts.