It has been said that TRIZ is one of the components of customer-driven robust innovation. The other two are QFD and Taguchi. TRIZ is a methodology that was developed in Russia in 1926 by Genrich Altshuller and has been growing all over the world since then. (Because TRIZ is the pronunciation in Russian, many names have been given to this methodology. Some of the most common are: TIPS ” Theory of Inventive Problem Solving; TSIP ” Theory of the Solution of Inventive Problems and SI ” Systematic Innovation.)
The foundation of the theory is the realization that contradictions can be methodically resolved through the application of innovative solutions. Terninko, Zusman, and Zlotin (1996) have identified three premises that support the theory. They are:
The ideal design is a goal.
Contradictions help solve problems.
The innovative process can be structured systematically.
To be sure, TRIZ focuses on innovation, but what is innovation? According to the founder, Altshuller, there are five levels of innovation. They are:
Level 1: Refers to a simple improvement of a technical system. It presupposes some knowledge about the system. It is really not an innovation, since it does not solve the technical problem.
Level 2: An invention that includes the resolution of a technical contradiction. It presupposes knowledge from different areas within the relevancy of the system at hand. By definition, it is innovative since it solves contradictions.
Level 3: An invention containing a resolution of a physical contradiction. It presupposes knowledge from other industries. By definition, it is innovative since it solves contradictions.
Level 4: A new technology containing a breakthrough solution that requires knowledge from different fields of science. It is somewhat of an innovation since it improves a technical system but does not solve the technical problem.
Level 5: Discovery of new phenomena. The discovery pushes the existing technology to a higher level.
For Altshuller (1997, p. 18 “19), the benefit of using TRIZ is to help inventors elevate their innovative solutions to levels 3 and 4. To optimize these levels he suggests the following tools:
Segmentation ” finding a way to separate one element into smaller elements
Periodic action ” replacing a continuous system with a periodic system
Standards ” structured rules for the synthesis and reconstruction of technical systems
ARIZ ” algorithm to solve an inventive problem. The core tool of TRIZ methodology. It provides nine steps, and they are:
Analysis of the problem: Identify the problem in concise , clear and simple language. No jargon.
Analysis of the problem's model: Identify the conflict in relation to the overall problem. A boundary diagram may facilitate this. The idea of this step is to focus on the conflict.
Formulation of the ideal final result (IFR): Here you identify the physical contradiction. The process is to identify the vague problem and transform it into a specific physical problem. [Another clue for the Y = f(x 1 , x 2 , ..., x n )]
Utilization of outside sources and field resources: If the problem remains, imaginatively interject outside influences to understand the problem better.
Utilization of informational data bank: The utilization of standards and databases with appropriate information is recommended here to solve the problem.
Change or reformulate the problem: If at this stage the problem has not been solved , it is recommended to go back to the starting point and reformulate the problem with respect to the supersystem.
Analysis of the method that removed the physical contradiction: Check whether or not the quality of the solution provides satisfaction. A key question here is: Has the physical contradiction been removed most ideally ?
Utilization of found solution: Here the focus is on interfacing analysis of adjacent systems. It is also a source for identifying other technical problems.
Analysis of steps that lead to the solution: This is the ultimate score-card. This is where the former process is compared to the current one. The analysis has to do with the new gap. Deviations, obviously, are recorded for future use.
To actually use TRIZ in a design situation, the reader must be aware not only of the nine steps just mentioned but also the 40 principles that are associated with the methodology. Here we are going to list them without any further discussion. The reader is encouraged to see Altshuller (1997), Terninko et al. (1996), and other sources in the bibliography for more details.
Segmentation
Extraction
Local quality
Asymmetry
Consolidation
Universality
Nesting
Counterweight
Prior counteraction
Prior action
Cushion in advance
Equipotentiality
Do it in reverse
Spheroidality
Dynamicity
Partial or excessive action
Transition into a new dimension
Mechanical vibration
Periodic action
Continuity of useful action
Rushing through
Convert harm into benefit
Feedback
Mediator
Self service
Copying
Dispose
Replacement of mechanical system
Pneumatic or hydraulic constructions
Flexible membranes or thin films
Porous material
Changing the color
Homogeneity
Rejecting and regenerating parts
Transformation of properties
Phase transition
Thermal expansion
Accelerated oxidation
Inert environment
Composite materials