Table of Contents

working with microsoft dynamics crm 3.0
Working with Microsoft Dynamics CRM 3.0
byMike SnyderandJim Steger
Microsoft Press 2006 (582 pages)

With insights from a leading deployment consulting team, this book offers an introduction to Microsoft CRM fundamentals and provides guidelines for adapting Microsoft CRM to meet exacting business needs.

Table of Contents
Working with Microsoft Dynamics CRM 3.0
Part I - Configuration and Settings
Chapter 1 - Microsoft Dynamics CRM 3.0 Overview
Chapter 2 - Setting Up Your System
Chapter 3 - Managing Security and Information Access
Part II - Customization
Chapter 4 - Entity Customization: Concepts and Attributes
Chapter 5 - Entity Customization: Forms and Views
Chapter 6 - Entity Customization: Relationships, Custom Entities, and Site Map
Chapter 7 - Reporting and Analysis
Chapter 8 - Workflow
Part III - Extending Microsoft Crm
Chapter 9 - Server-Side SDK
Chapter 10 - Client-Side SDK
Chapter 11 - Integration with External Applications
List of Figures
List of Tables
List of Listings
List of Sidebars

Working with Microsoft Dynamics CRM 3.0
Working with Microsoft Dynamics(TM) CRM 3.0
ISBN: 0735622590
EAN: 2147483647
Year: 2006
Pages: 120
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