MAY 06

“The top 20 percent must be loved, nurtured and rewarded in the soul and wallet because they are the ones who make magic happen…and be sure that the high-performance 70 percent is always energized to improve and move upward.”

—Jack Welch, former CEO of General Electric

FILL THEIR WALLETS—AND THEIR SOULS

The wallet and the soul, the two keys to motivating people. When you pay people fairly and provide constant recognition, you meet their most basic needs. And that frees them up to give their very best efforts back to you.

In short, money gets them to work. Recognition gets the best out of them at work.