As in most Windows-based programs, you can use the mouse in Outlook to select items, open e-mail and folders, move items, and so on. In general, clicking selects an item, and double-clicking selects it and performs some action on it (for example, displaying its contents). In addition to clicking and double-clicking, there are some special mouse actions you can use in Outlook:
Drag To move an object to another position on the screen (to transfer a mail message to another folder, for example), you can drag the object with the mouse. To drag an object to a new location onscreen, point to the object and press and hold down the left mouse button. Move the mouse pointer to the new location and then release the mouse button.
Right-click You can display a shortcut menu by clicking the right mouse button when pointing to an item. For example, you can right-click a folder in the Outlook bar or a piece of e-mail. A shortcut menu appears, which usually contains common commands relating to that particular item.
Multiselect You can act on multiple items at once by selecting them before issuing a command. To select multiple contiguous items, hold down the Shift key and click the first and last items you want to select. To select noncontiguous items (those that are not adjacent to each other), hold down the Ctrl key and click each item.
If you have a mouse, such as the Microsoft IntelliMouse, that includes a scroll wheel, you can use it in Outlook. Turn the wheel toward you to move down through any list in Outlook, such as your Contacts list, or move the wheel up to scroll up in a list.
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Keyboard Shortcuts Many shortcuts are provided that allow you to access Outlook features using the keyboard. For example, you can go to your mail by pressing Ctrl+1 or to the Calendar by pressing Ctrl+2. Check out the Outlook Go menu (on the Menu bar) for more keyboard shortcuts. You can also access Outlook menus by pressing the Alt key and then pressing the underlined letter in the menu name (press Alt+F to open the File menu, for instance). The Alt menu shortcuts are common to all the Office applications.