NOTES

1. Courtland Bouee, Management (New York: McGraw Hill, 1993), p. 95.

2. Arthur Shriberg, David Shriberg, and Carol Lloyd, Practicing Leadership: Principles and Applications, 2nd ed. (New York: Wiley & Sons, Inc., 2002).

3. John William Gardner, On Leadership (New York: Free Press, 1990).

4. Ibid.

5. Daniel Goldman, The Handbook of Emotional Intelligence: Theory, Development, Assessment, and Application at Home, School and in Work Place (San Francisco, CA: Jossey-Bass, 2000).

6. Jay Alden Conger, Charismatic Leadership in Organizations (Thousand Oaks, CA: Sage Publications, 1998).

7. John Maxwell, The 21 Irrefutable Laws of Leadership (Nashville, TN: Thomas Nelson Publishers, 1998).

8. Larry Holman, Eleven Lessons in Self-Leadership: Insights for Personal and Professional Success (Lexington, KY: A Lessons in Leadership Book, 1995).

9. Stephen Covey, The 7 Habits of Highly Successful People (New York: Simon & Schuster, 1990).

10. Ken Blanchard, Whale Done! (New York: Free Press, 2002); Ken Blanchard and Sheldon Bowles, Gung Ho: Turn on the People in Any Organization (New York: William Morrow and Company, Inc., 1988); Ken Blanchard and Sheldon Bowles, Raving Fans: A Revolutionary Approach to Customer Service (New York: Free Press, 1993).

11. Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK Guide), 2000 edition (Newtown Square, PA: Project Management Institute, 2000), p. 4.

12. Ibid., p. 6.

13. Timothy J. Kloppenborg and Samuel J. Mantel, Jr. "Project Management", The Concise International Encyclopedia of Business and Management, 2nd ed. (London: Thompson Press, 2001), p. 5438.