3.3. I'm Having Trouble Converting from Outlook
One key advantage for Evolution is its ability to act as a client on networks that use Microsoft Exchange. As an Exchange client, it can help ease the transition for organizations converting to open source software. If you are converting to open source software, you may need to convert your users from Microsoft Outlook to Evolution at some point.
Unfortunately, if your systems are not Microsoft Exchange or equivalent Novell OpenExchange clients, Novell has no easy way to convert data from Microsoft Outlook to Evolution. However, there are alternatives.
3.3.1. Preparing Outlook
Unfortunately, the standard methods for converting email from Microsoft Outlook are labor-intensive. While there are several utilities available, none are currently maintained. The developers behind the KMail package appear to have the most current list of conversion utilities at http://kmail.kde.org/tools.html.
Novell, which is most interested in helping users convert from Outlook to Evolution, actually recommends the use of Mozilla Mail for Windows to facilitate the conversion process. It seems at best strange to use the email application of a third party in order to convert a Microsoft application, but that's the best available process as of this writing.
If your users will be performing the conversion, you'll need to keep the process as simple as possible.
3.3.2. The Conversion Process
There are three basic options for converting data from Microsoft Outlook to Novell Evolution:
3.3.3. Configuring Evolution for Exchange
If you've configured a Microsoft Exchange server for your network, you can configure Evolution on each workstation as a Microsoft Exchange (or Novell OpenExchange) client. But the default version of Evolution does not communicate with Exchange.
As of this writing, connections to a Microsoft Exchange server from Evolution require the evolution-exchange package. Once installed, you'll see an Exchange button in the lower-left corner of Evolution. Click it to see the status of the connection with the Exchange server. If it's active, your workstations should automatically download your users' data from the server.